Privacy Policy for www.pottershouses.com (UK & GDPR Compliant)
Effective Date: March 2026
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1. Introduction
Welcome to Potter’s Houses (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.pottershouses.com.
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2. Data Controller
For the purpose of the UK GDPR, Potter’s Houses is the data controller responsible for your personal data.
Contact Details:
Email: [Insert Email Address]
Address: [Insert Registered Business Address]
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3. Personal Data We Collect
We may collect and process the following data:
a. Information You Provide
- Full name
- Email address
- Telephone number
- Address
- Any information submitted via forms, enquiries, or communications
b. Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring URLs
c. Cookies
We use cookies and similar technologies. For more details, see our Cookie Policy [or include link if applicable].
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4. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent: Where you have given clear consent (e.g., marketing emails)
- Contract: To fulfil a contract or take steps at your request
- Legal Obligation: To comply with the law
- Legitimate Interests: For running and improving our website and services, provided your rights do not override these interests
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5. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide services
- Manage our relationship with you
- Improve our website and user experience
- Send communications where you have consented
- Maintain security and prevent fraud
- Comply with legal obligations
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6. Data Sharing
We may share your data with:
- Service Providers (e.g., hosting providers, IT support, analytics services)
- Professional Advisors (legal, accounting)
- Regulatory Authorities where required by law
All third parties are required to respect the security of your personal data and treat it in accordance with the law.
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7. International Transfers
We generally store and process data within the UK.
If data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
- UK adequacy regulations
- Standard contractual clauses (SCCs)
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8. Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purposes for which it was collected
- Satisfy legal, accounting, or reporting requirements
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9. Your Legal Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectification of inaccurate data
- Erasure (“right to be forgotten”)
- Restriction of processing
- Data portability
- Object to processing (including direct marketing)
- Withdraw consent at any time
To exercise your rights, contact us at [Insert Email Address].
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10. Complaints
If you are unhappy with how we use your data, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
Telephone: 0303 123 1113
We would, however, appreciate the chance to deal with your concerns first.
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11. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including protection against unauthorised or unlawful processing and accidental loss.
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12. Cookies
We use cookies to improve functionality and analyse usage.
You can manage your cookie preferences through your browser settings.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
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14. Children’s Data
Our website is not intended for children under 13, and we do not knowingly collect personal data from children.
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15. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
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16. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: admissionspottershouse@gmail.com
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This Privacy Policy is designed to comply with UK GDPR and the Data Protection Act 2018.